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Customer Problem Resolution
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We are pleased to announce that our Customer Problem Resolution (CPR) program has been successfully in operation for over a year now because Dorfman Pacific is committed to keeping this promise:
We promise our customers that when they bring us a question or a problem we will provide them with a “live” answer or resolution to that question or problem within the same business day it was presented to us.
When you, our customer, calls in with a question or a problem, whoever takes your call is responsible for acquiring the answer or resolution and personally following-up to provide that resolution to you the same day. Contact us at 800.367.3626
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New Catalogs Online | |
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The 2009 Golf and 2009 Embroidery catalogs are now available on our website. Click on Catalogs and then the red eCatalog button to access them. If you don't have a password yet, call us at 800-367-3626.
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Indiana Jones Headwear Collection | |
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All of Dorfman's Indiana Jones Headwear Collection can be seen at www.IndianJonesHats.net, including our best sellers. Also, be sure and check out the Dealer Locator.
Click here for a list of top selling IJ hats
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Embroidery News | |
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YOU NEED TO BE FLEXIBLE!!
Dorfman Pacific is the only headwear company offering a flexible embroidery program. But what does that mean?
Flexible means that you can combine and assort your embroidery order with caps, buckets, straws, bags and even clothing. Why get stuck ordering 48 pieces of the same cap and color when you can mix it up. Add a variety of style and color to your order. Your customers will appreciate it!
Click here for the full story
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Trade Shows | |
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Come out and see us!
CALIFORNIA
Designers & Agents – Christys’ London, 3/20-22
New Mart, Los Angeles, CA
Golden Gate Apparel Association, 4/5-8
San Mateo Fairgrounds, San Mateo, CA
Click here for all the shows!
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